Today, the retail & eCommerce industry is facing immense competition from the new digital channels, like e-commerce, m-commerce and social media. Customers are more informed, tech savvy and demands quick and better services. These new dynamics has imposed huge challenges to retail industry in terms of customer services as well as operations and supply chain.
Some of the major challenges faced by Retail industry are:
Meet ever increasing customers’ expectations
Quick adaptability to rapidly changing market trends
Need to get right price with increased consumer price-awareness
Intense market competition with a risk to be substituted with another vendor
Change in consumer buying pattern with increased expectation for quality service at competitive price
Over tackle, these challenges, Information Technology has a very crucial role to play in overall retail industry operations, supply chain and sales & service of the retail industry like:
Reach out to your customers and drive foot traffic to your store with an engaging branded application made through a low-code mobile platform. Update your app on-the-fly and use comprehensive analytics to learn more about your users, automate your mobile marketing, and engage customers with targeted push notifications.
Engage Mobile Users:
Merge the best features of your in-store and online shopping experience in one place—your customers' mobile phones. Leverage the latest technological developments to transform the way your customers think about shopping.
Turn Data into Revenue:
With over a decade of experience in software development, the RihaTech team can help you develop a comprehensive software solution that caters to the needs and demands of your business. From warehouse management and logistics suites to POS software—your imagination is the only limit.